Frequently asked questions

We are Noema, a brand that is fully dedicated to high-quality tea. For us, tea is not just a beverage – it is a ritual. Our teas are inspired by the wisdom of nature, Ayurveda, and TCM, and accompany you to moments of calm and mindfulness.

Noema comes from Greek and means 'thought' or 'sense'. We stand for conscious enjoyment and moments of reflection. With every sip, you can do something good for yourself – for your body, your mind, and your soul.

Our teas come from the best growing regions in the world: India, China, Japan, and other areas. We work with partners who value sustainable cultivation and traditional methods – just like we do.

Yes, our teas are 100% organically certified. Quality and sustainability are our top priorities.

We offer a variety of teas: from Ayurvedic blends to TCM recipes to classic varieties like Oolong and green tea. Whether you need energy or are looking for relaxation – you will find your perfect tea with us. If you are missing a tea variety, feel free to send us an email: contact@yournoema.com

"Some of our teas, such as green tea and black tea, contain caffeine – perfect for an energy boost. If you're looking for something caffeine-free, check out our herbal teas like 'Sacred Herbs.'"

"Our teas contain no artificial additives. Please note that some teas contain licorice, which should be avoided in case of high blood pressure. Check the product description to be sure."

"It's super easy: Choose your favorite varieties, add them to the cart, and complete the order. In a few days, your tea will be with you!"

We deliver to the EU within 3–5 working days. For Switzerland or other countries, it may take 5–10 working days.

You can pay with credit card, PayPal, instant transfer, or Klarna – whichever suits you best.

Of course! If you want to return an unopened product, you can do so within 14 days. Just write to us, and we will assist you.

Each of our tea varieties has its own preparation instructions. Just check the packaging or the product page – there you will find all the information on dosage, steeping time, and temperature.

Store your tea in a cool, dry, and light-protected place – preferably in an airtight container. This way, it will stay fresh for a long time.

Yes, especially with high-quality teas like Oolong or Pu-Erh, you can steep the tea multiple times and discover new flavor nuances each time.

Yes, sustainability is very important to us. Our packaging is environmentally friendly, and our teas come from organic farming. We focus on fair trade and long-term partnerships.

"Yes, a part of our revenue goes into projects that support tea farmers in our growing regions. This is how we want to make a positive difference."

You can contact us at any time at contact@yournoema.com "reach out or use the contact form on our website. We look forward to hearing from you!"

We're sorry! Send us a photo of the damaged package to our support, and we will take care of a solution immediately.